Refund Policy

A Position Increase sets a claimed profile's Position Value to a chosen target (minimum $100, maximum $1,000,000). Position Value is persistent and does not decay; it determines placement on the public Index. A Position Increase is not a guaranteed lead, a guaranteed sale, an endorsement, an investment, or a prize.

Position Increase payments are processed by Paddle, which acts as the Merchant of Record for the order. Paddle handles billing, customer service inquiries, and returns under its own buyer terms.

You can request a refund or raise a payment issue through Paddle using the support details on your payment receipt, or by contacting us at contact@example.com with your payment reference and the reason for the request. We will review the request and coordinate with Paddle where needed.

Refunds are assessed case by case under the applicable payment rules and Paddle's refund process. We do not guarantee automatic refunds, and we do not claim that all sales are final. Your statutory consumer rights, where they apply, are not affected by this policy.

If a payment is refunded, charged back, or otherwise reversed, the Position Value event created by that payment is reversed and no longer counts toward the profile's current Position Value or ranking.